California housing discrimination laws protect nineteen classes—more than any other state. Whether you were denied an apartment because of a Section 8 voucher, harassed for needing an assistance animal, or faced advertising that excludes families with children, you have options. Both the state Civil Rights Department (formerly DFEH) and the federal HUD office accept complaints at no cost, and you do not need an attorney to start the process. Our guide explains deadlines, evidence, and potential remedies so you can act quickly and confidently.
Start a Complaint19 Protected Classes
CRD Deadline: 3 Years
HUD Deadline: 1 Year
Civil Penalties Up to $100k
Families, Animals, Accents—All Protected
California recognizes nineteen protected classes—almost double the federal list. Standard categories like race, color, religion, sex, national origin, disability, and familial status come from the federal Fair Housing Act. California adds veteran or military status, source of income, sexual orientation, gender identity and expression, marital status, ancestry, immigration status, primary language, age 40+, genetic information, and more. Why do these extras exist? • Source of Income bans “no Section 8” ads that block voucher holders from even applying. • Primary Language protects tenants whose accent or limited English proficiency triggers bias from landlords. • Immigration Status prevents threats like “I’ll call ICE if you complain.” Each state-only category arose from repeated complaint data showing gaps in federal coverage.
Discrimination can occur before you ever tour a unit, during tenancy, or even at move-out. The most common infractions include selective advertising (“Adults only—no kids”), steering applicants away from certain buildings based on race or disability, imposing higher deposits on voucher holders, or refusing reasonable accommodations like an assistance animal. During tenancy, landlords may limit mailboxes, pool hours, or repairs for protected groups. A subtle trend is “disparate impact” screening: blanket bans on criminal records or low credit scores that disproportionately hit minorities without an individualized assessment.
Fair housing law does not bar landlords from checking credit, income, or rental history. It does require that screening criteria be applied equally and be truly necessary for business purposes. Blanket policies—such as “no evictions ever” or “650+ credit only”—may create unlawful disparate impact. HUD guidelines since 2022 urge an “individualized assessment”, weighing the nature and age of a conviction or the context behind a low credit score (medical debt, identity theft, pandemic relief deferments).
Lawful Screening Formula (Screenshot Ready)
Disabled tenants may request changes to rules (“Accommodation”) or physical alterations (“Modification”) that are necessary to enjoy housing. Common requests include assistance animals, reserved parking close to an entrance, extra time to move out after an eviction, audible smoke alarms, or grab bars in bathrooms. Requests must be granted unless they cause an undue financial or administrative burden or fundamentally alter the landlord’s business. Tenants usually cover modification costs but not accommodations that are purely administrative.
Filing is free, takes about 30 minutes online, and can be done without a lawyer. The Civil Rights Department (CRD) accepts complaints within three years of the discriminatory act; HUD’s deadline is one year. If you miss HUD’s window but not CRD’s, file with CRD. Both agencies can investigate, mediate, and litigate. You may also request an immediate “Right-to-Sue” letter to go straight to court.
California Civil Code §1942.5 shields tenants from punishment for asserting fair-housing rights. Any eviction, rent hike, or service cut within six months of a complaint is presumed retaliatory. Landlords can overcome the presumption only with clear evidence of a legitimate, non-discriminatory reason—such as multiple late-rent incidents treated the same way before the complaint. Tenants may sue for actual losses, receive statutory penalties of up to $2,000 per act, and recover attorney fees. See the retaliation protections page for a full six-step defense plan.
Victims may recover damages in small claims up to $12,500. Typical awards combine application fees, hotel bills, and emotional distress up to statutory caps. Filing costs $30–$75 and hearings occur within 45–70 days. Larger or complex cases belong in Superior Court where unlimited damages, punitive awards, and injunctive relief (forcing rental availability) are possible. Fee-shifting means winning tenants usually recoup attorney costs.
Forum | Deadline | Investigation Style | Possible Remedies | Contact |
---|---|---|---|---|
CRD (State) | 3 Years | Investigator interviews parties, subpoenas docs. | Rent credits, damages, policy changes. | 800-884-1684 |
HUD (Federal) | 1 Year | Investigator + conciliation conference. | Back-pay, civil penalties to $100k. | 800-669-9777 |
Local Fair Housing Agency | Varies (usually 1 Year) | Mediation-first model. | Rent rollbacks, local penalties. | Check city hall |
Example: Economic losses $2,000 + statutory damages $5,000 = $7,000 claim—well within small-claims jurisdiction.
Statute / Case | Scope | Link |
---|---|---|
Gov. Code §12955 | CA Fair Employment & Housing Act – housing portion | Statute |
Civil Code §1942.5 | Retaliation penalties | Statute |
Fair Housing Act 42 U.S.C. §3601 | Federal protected classes & remedies | HUD |
Texas Dept. of Housing v. Inclusive Communities (2015) | Disparate-impact liability affirmed | Case |
HUD 2022 Criminal Screening Guidance | Individualized assessment required | HUD Memo |
Provides free counseling, testing, and legal referrals for housing discrimination in Marin, Sonoma, and Solano Counties. Staff speak English, Spanish, and Vietnamese, and operate a mobile clinic for rural tenants. Hotline: (415) 457-5025 — fairhousingnorcal.org
The largest municipal fair-housing agency in the U.S., HRC investigates bias, offers landlord-tenant mediation, and runs monthly workshops on voucher acceptance. Counselors field 10,000+ calls each year. Hotline: (800) 477-5977 — housingrightscenter.org
Covers Santa Clara, San Mateo, and Stanislaus Counties with testing, mediation, and HUD-funded legal clinics. Special focus on source-of-income discrimination and disability accommodations. Hotline: (888) 324-7468 — housing.org
California’s only statewide renter advocacy coalition offers phone counseling on discrimination, retaliation, and deposit disputes. Volunteers triage cases to local legal aid and supply evidence checklists. Hotline: (888) 495-8020 — tenantstogether.org
Need to request a reasonable accommodation in writing?
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